Truck Up Logistics — Terms & Conditions

By accessing or using the services, website, forms, communication systems, or transportation coordination services provided by Truck Up Logistics, you agree to the following Terms & Conditions.

1. Communication Consent

By submitting your contact information through our website, forms, quote requests, dispatch inquiries, or other communication channels, you consent to receive communications from Truck Up Logistics, including:

  • SMS/Text Messages

  • Phone Calls

  • Email Communications

  • Service Notifications

  • Dispatch Updates

  • Delivery Coordination

  • Account & Support Messages

SMS Opt-In Confirmation

After submitting your information, you may receive the following message:

“Thanks for reaching out to Truck Up Logistics. Please reply YES to confirm you’re willing to receive texts from us.”

By replying “YES,” you consent to receive SMS communications from Truck Up Logistics related to:

  • freight coordination

  • dispatch communication

  • customer support

  • service updates

  • appointment scheduling

  • operational notifications

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier.

You may opt out at any time by replying:

  • STOP — to unsubscribe

  • HELP — for assistance

2. Privacy & Data Use

Truck Up Logistics respects your privacy. Information submitted through our website or communication systems is used solely for:

  • business communications

  • logistics coordination

  • customer support

  • operational purposes

  • service improvement

We do not sell customer personal information to third parties.

3. Service Availability

Truck Up Logistics provides transportation and logistics support services subject to:

  • equipment availability

  • carrier availability

  • scheduling capacity

  • weather conditions

  • operational limitations

  • applicable laws and regulations

Service requests are not guaranteed until confirmed by Truck Up Logistics.

4. Freight & Delivery Operations

Customers are responsible for providing accurate:

  • pickup information

  • delivery information

  • freight descriptions

  • weight/dimensions

  • special handling requirements

Truck Up Logistics reserves the right to refuse shipments that:

  • violate laws or regulations

  • contain prohibited items

  • present safety risks

  • exceed operational capabilities

5. Limitation of Liability

Truck Up Logistics shall not be liable for:

  • delays caused by weather

  • traffic conditions

  • mechanical breakdowns

  • force majeure events

  • shipper-provided inaccuracies

  • third-party operational disruptions

Liability is limited to the extent permitted under applicable transportation and commercial laws.

6. Website Usage

Users agree not to:

  • misuse the website

  • attempt unauthorized access

  • submit fraudulent information

  • interfere with website functionality

Truck Up Logistics reserves the right to restrict access for misuse or abuse.

7. Updates to Terms

Truck Up Logistics may update these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of updated terms.

8. Contact Information

Truck Up Logistics

  • Email: crisbceo@gtruckup.com

  • Dispatch: dispatch@gotruckup.com

  • Cell: (702) 831-8986

  • Office: (775) 278-7662